Missed Dates Policy
We do not offer refunds or credits for missed dates; make-up sessions as per policy, only (see below).
Cancellation/Withdrawal & Refund Policy
Non-attendance by a participant does not constitute a notice of withdrawal. All cancellations & requests for refunds must be submitted to the Program Coordinator prior to the first session. A $50 administration fee will be applied to all refunds; a $25 administration fee will be applied to all credit notes. No refunds once a program begins.
Cancelled Programs/Sessions (by Bryst) Policy
Programs cancelled due to circumstances beyond our control (inclement weather, facility closures, closures/cancellations due to safety issues) will be reviewed on an individual situation basis. Every effort will be made to provide an equitable solution through a make-up session, credit note, or refund. The decision is at Bryst’s sole discretion and once made, will be the final and only decision.
Change of Session Fee
A $25 fee will be charged for switching programs/locations as per your request. Charges will not be applied to identified players moving up.
Note: Please keep all receipts for your records. There will be a service fee for requests of additional copies.
Inclement Weather Policy (for outdoor programs)
The program continues and the players will train in the rain. Training will be stopped for severe weather conditions &/or lightning. Players will be taken indoors/under shelter to wait out the storm and then resume training when the weather has subsided. Parents will only be called to pick up players in the case where severe weather will persist until the end of the day.
For further information or inquiries, please contact us.
|5-9 players||10% off|
|10-14 players||15% off|
|15+ players||20% off|
We can also offer coach mentoring for the coach, at no charge, if you are interested. Contact Bryst for all Team Discount information.
All payment options are available for payment by cheque, Visa or MasterCard. Credit card payments will be processed on dates specified in the payment plans.